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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will appear. It includes elaborate information about all the operations that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of how-to videos describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by real users and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you open will be answered within one hour (the average support ticket response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287157

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com